How does it work?
I provide mobile IT Support to the Greater Manchester area. I don’t charge a call out fee, so if you’re not sure exactly what the problem is or how much it will cost to fix, I’m happy to come out and take a look, completely free of charge. After that, basic labour price starts at £40 per job, meaning you only ever pay more if we need to replace a part. Since a lot of software, and even some hardware issues can be resolved within one hour, I aim to complete the work in the comfort of your own home or business. Anything which may take longer, I will request to carry the work out at my workshop.
Below is not an exhaustive list, it is designed to give you an idea of cost. If your problem is not listed, please call or text me on 07578 741 366 and I’ll be happy to provide a quote for you to consider.
I accept all major credit and debit cards.
£40 Basic Labour Rate
Most straight forward desktop support issues can be fixed within one hour on site. This is my basic rate of £40 per job and there are absolutely no hidden charges. Examples may include:
- Email Configuration
- WIFI/ Network Issues/ No Signal or Connection
- Data Backup/ Transfer Documents From Old Computer
- Antivirus Installation and Configuration
- Printer/ Scanner/ Other Hardware Configuration
- Component Installation/ Driver Installation or Update
- Password Reset Assistance
- Computer Hardware Upgrade/ Installation (Per component, discount available on multiples)
- Desktop PC Computer or Laptop Health Check
- Plus More…
£50+ Advanced Labour Price
This pricing tier applies to jobs which are typically more labour or time intensive, which will certainly take longer than 1 hour to complete. As a result, these tasks would need to be carried out in my workshop. This price is based on the length of time it takes to conduct the work. Replacement parts will be charged separately but all prices will be confirmed before any work is carried out. Examples may include:
- Windows Format/ Reinstall/ Installation – Including driver installation, configuration and soak test.
- Malicious Software/ Virus Removal and Protection
- Laptop/ Desktop PC Clean and Service/ Refurbishment/ Performance Enhancement
- Computer Crashing/ Blue Screen of Death/ BSOD Diagnosis and Fix
- No Power/ Not Turning On/ Black Screen
- Computer Overheating/ Switching Off Unexpectedly
- Plus More…
£70+ Variable Price
- Laptop Screen Replacement – This price is dependent on the cost of the replacement panel and the difficulty of the repair. I can provide a customised quote on request, but usually a standard repair will cost between £70 and £90.